Shipping policy

Shipping Policy
Shipping & Delivery

Thank you for shopping with Mu Leather Design.

We process and dispatch all orders as quickly as possible to ensure timely delivery.

Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Custom-made or personalized products may require additional processing time.
Shipping Time

Estimated delivery times are:

Türkiye: 1–3 business days
Europe: 3–10 business days
United States & Canada: 3–10 business days
Rest of World: 7–21 business days

Delivery times are estimates and may vary due to customs procedures, carrier delays, holidays, or unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on the destination and order weight.

Free shipping promotions, when available, will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (if available).

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: muleatherdesign@gmail.com

Whatsapp: +905326909607

We are happy to assist you.